City of Rockville, MD
Permit Technician
Rockville, MD
Permit Technician
$59,593.00 – $98,329.00 Annually

Job Summary

This position is responsible for performing intermediate technical and skilled clerical work providing support for construction permit, inspection and plan review, and rental and community enhancement operations. While incumbents in this class usually perform work primarily involving either new construction or rental properties, they may be called upon to perform work in all areas of permit support as required. The work requires regular contacts within the department, with other departments, outside agencies, the general public and permits customers both supplying and seeking information on permit matters. The work is subject to general policy direction, practice and procedures governed by precedents and general supervisory review and have meaningful impact on the customers and operations of the Division.

Essential Job Functions

Reviews construction plans and rental applications for procedural completeness. Determines if applications are complete and accurate based on applicable City, County and State licensing requirements. Provides applicant with information on deficiencies and measures necessary for acceptable submission of applications. Enters case applications on Permit Plans and updates information in the system frequently.

Processes permit applications to include building, residential, commercial, MPDU and Historic District applications.

Verifies and assures payment of fees for permits and licenses.

Ensures that all licensees have a current City license, sending notification for license renewal, reviewing applications and issuing licenses. Licensees include electricians, plumbers, gas fitters, landlords, etc.

Maintains specialized filing system for tracking status of all pending and issued licenses (electricians, plumbers, gas fitters, single family, apartments, accessory apartments, motels and inns).

Creates and issues all deficiency notices, final notices, appointments for rental program, general violation notices.

Reviews and issues permits for Walk-Through Fire Protection Systems. May review and issue some accessory structure permits (designated as Walk-Through permits) Provides support for Community Development Block Grant Program, including preparation of contract documents, correspondence, and payment processing as required.

Screens all incoming calls and visitors, and answers questions regarding regulations and procedures for obtaining permits/licenses or routs them as appropriate.

Verifies correct parcel information.

Informs applicants of permit status.

Responds to phone complaints and enters information in Permit Plan, then routs caller to inspection staff as appropriate.

Responds to written requests regarding record information.


Education and Experience:

Associate’s degree; and six (6) months of progressively responsible work in a customer service and data entry position; or any equivalent combination of education and experience.

Knowledge, Skills, and Abilities

Knowledge of the procedures and requirements for the inspection of commercial and residential structures, rental properties and community enhancement programs.

Knowledge of the procedures for filing and processing building, zoning, and general complaints.

Ability to work well under time constraints and conflicting priorities.

Ability to deal with aggressive and unpredictable client behavior.

Summary of Employee Benefits

The following is a brief summary of the major benefits provided to new full-time, regular employees. Part-time, regular employees working more than 20 hours per week may be entitled to these benefits on a pro-rated basis in accordance with Rockville City Laws and personnel policies and procedures. Benefits are not available to temporary employees. Details about benefits and costs for full-time and part-time employees are available by calling the Human Resources Department at 240-314-8470.

Group Insurance Plans

Health Insurance
Participation is available in one of a number of types of health plans. The City contributes toward each plan. Participation is optional. Detailed information about each plan and the associated cost is available through the Human Resources Department.

Employees may participate in one of the following plans: Aetna HMO $30/$40, Aetna HMO $30/40 Deductible, Aetna HMO Health Reimbursement Account, Aetna Point of Service, Kaiser Permanente HMO, or Kaiser Permanente Point of Service. Start date of coverage is the date of hire or the first of the following month.

Summary of Aetna Health Plan Benefits
Summary of Kaiser Permanente Health Plan Benefits Health Plan Rates Aetna Rockville Group: 118583-011 Member Services: (800) 445-5299 or (888) 792-3862 (Rx Services) Web Site:

Kaiser Permanente
Rockville Group: 4205-4 (HMO)
Member Services: (301) 468-6000 or (800) 777-7902
TTY: (301) 816-6344
Web Site:

Dental Plan
Employees may join the City’s dental program and receive dental benefits in addition to any such benefits provided by the group health plans. The City contributes a portion of the cost of each employee’s dental coverage. If dental coverage is waived, the City’s contribution is reallocated toward the employee’s health plan cost. Start date of coverage is the first of the month following date of hire.

Dental Plan Rates
Guardian Dental
Customer Service: (800) 541-7846
Web Site:

Vision Insurance
City of Rockville is offers a vision plan with VSP. Members will have a $130 allowance (in-network) for lenses/frames or contacts. Go to to locate a participating provider. VSP members get a 20% savings on additional glasses and sunglasses, including lens enhancements, from any VSP provider within 12 months of your last WellVision Exam. Ask your provider about Laser Vision Correction discounts as well.

Vision Plan Rates

Group Life Insurance
The City provides life insurance equal to one and one-half times an employee’s base salary. There is no cost to the employee for this benefit. Employees have the option of purchasing additional supplemental life insurance coverage for self, spouse and dependent child(ren). New employees joining within their first 30 days will not be required to provide evidence of insurability.


Annual Leave
Annual leave ranges from 16 to 23 days per year depending upon the length of service with the City. Leave may be used as it is accrued with the permission of the employee’s supervisor. Annual leave is paid at termination after completing six (6) months of service. An employee normally accrues annual leave in the following manner:

Months of Service

Monthly Vacation Accrual in Hours
(37.5 hrs/wk)/(40 hrs/wk)

1-24 Months
10.00 / 10.40

25-60 Months
11.53 / 12.40

61-96 Months
13.08 / 14.00

97+ Months
14.23 / 15.20


Administrative and Police employees generally receive the following eleven (11) holidays per year.

New Year’s Day
Martin Luther King, Jr. Day
Presidents’ Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Thanksgiving Friday
Christmas Day

The City also observes all days of general and congressional elections throughout the State of Maryland. This holiday falls on even numbered years. Union employees and certain other employees may receive different holidays in accordance with the terms of a contractual agreement.

Sick Leave
Sick leave is earned monthly at the rate of 1.25 days per completed month of service. There is no waiting period for using earned sick leave nor is there a limit to the amount of earned sick leave that may be used in connection with any legitimate illness.

Flexible Spending Accounts (FSA)

Dependent Care FSA
The Dependent Care FSA allows employees to set aside up to $5,000 on a pre-tax basis for eligible dependent care expenses. Prior to the beginning of each calendar year, employees estimate the amount of these eligible expenses and agree to have this amount deducted from their annual salary on a bi-weekly basis. Employees avoid paying federal, state, and Social Security taxes on the total amount of their deferral. When expenses are incurred, employees submit a receipt and are reimbursed from their account. A detailed description of the plan is available in the Human Resources Department.

Medical FSA
The Medical Care FSA allows employees to set aside up to $3,050 on a pre-tax basis for eligible health care expenses. Prior to the beginning of each calendar year, employees estimate the amount of these expenses and agree to have that amount deducted from their annual salary on a bi-weekly basis. Employees avoid paying federal, state, and Social Security taxes on the total amount of their deferral. An employee may use a FSA debit card to pay for eligible expenses, or may submit receipts when expenses are incurred in order to be reimbursed from their account. A detailed description of the plan is available in the Human Resources Department.

Pre-tax Deductions for Health Insurance
Through Section 125 of the Internal Revenue Code, pre-tax payroll deductions may be made for the City’s health and dental insurance premiums. Pre-tax deductions allow employees to avoid paying Federal, State, and F.I.C.A. taxes on the amounts of these payroll deducted premiums.

Wex Benefits
Customer Service: (866) 451-3399
Web Site:

Retirement Programs

Retirement Plan
The City’s retirement plans consist of a Defined Benefit and a Defined Contribution portion. Administrative and Union employees may contribute between one (1) and five (5) percent of their base salary, on a pre-tax basis, to the defined contribution portion. The deferral election is made at the time of employment and may not be changed. Therefore, employees are advised to give considerable thought to their decision of what percent to contribute. The City will make a matching contribution of 50 cents for each dollar contributed. A minimum of one (1) percent participation is mandatory.

Employees have different investment fund options in which to direct contributions. The investment direction may be changed biweekly. Vesting in the Defined Contribution portion occurs at the beginning of the 3rd year. Normal retirement is age 60 or 65 depending on date of hire.

The Defined Benefit portion of the retirement plan is based on a percentage of average annual salary multiplied by length of credited service. Administrative employees are required to make a mandatory one (1) percent contribution to the Defined Benefit portion of the plan. Vesting occurs after ten (10) years.

Police Officers contribute 8.5 percent of their earnings on a pre-tax basis to a defined benefit pension plan. Normal retirement for police officers is permitted at the earlier of age 60 or after 25 years of service, regardless of age. Benefits at retirement are based on a percentage of final average earnings multiplied by length of credited service.

Pension Plan for Administrative Employees Pension Plan for Police Employees Pension Plan for Union Employees City of Rockville Thrift & Supplemental Plan Summary Retirement Plan Administrator:

Lincoln Financial
Retirement Plan
Member Services: (800) 234-3500

Deferred Compensation (457) Plan
The deferred compensation plan is designed specifically for City employees, and makes it possible to defer income and the payment of income taxes on the deferred investment. The plan is not meant for short-term savings or investment purposes as monies deferred are generally not available until termination or retirement.

Employees may defer the lesser of 25 percent of base salary or a minimum of $10.00 per pay up to the current IRS limit on a pre-tax basis.

Roth 457
The Roth 457 is a supplemental retirement plan which is funded through employee contributions only.  Employees are eligible to enroll from the date of hire.  Contributions are taxed but earnings grow tax free.

Lincoln Financial
Member Services: (877) 234-3500

Social Security
Regular employees receive employer contributions to Social Security (also known as FICA). Social Security benefits are available in accordance with Federal law.

For more information about benefits, contact the Human Resources Department at 240-314-8470.

Credit Union
Employees may participate in the Sky Point Federal Credit Union, conveniently located at Courthouse Square in Rockville. This credit union also participates in Family Service Center with shared branches available throughout the metropolitan area. Services include savings and checking accounts, loans, payroll deduction, and direct deposit.

Sky Point Federal Credit Union
Member Services: (301) 279-1964

Legal Resources
Through Legal Resources, participating employees and their eligible family members can get free advice, consultation, and courtroom representation for common legal services.

Member Services: 1-800-728-5768
Web Site:

Employee Assistance Program

The City provides free, confidential counseling, assessment, and referral services to help employees deal with personal problems. Trained, certified employee assistance counselors are available 24 hours a day, 7 days a week. The Employee Assistance Program (EAP) is also available for family members who are eligible health insurance plan dependents.

24 hour Assistance Line (800) 327-2251
Web Site:

Long-term Disability Programs

The City’s Income Protection Plan provides long-term disability benefits for both on and off the job injuries or illnesses. Coverage for off the job injuries or illnesses is provided after one year of employment with the City. Details are available from the Human Resources Department.

College Savings Plans

College America is a 529 college savings plan that can help you build a nest egg for college.  These plans, named after a section of the tax code, were created by Congress to offer significant tax advantages to those who invest for higher education. Details are available from the Human Resources Department.

More info: